Shipping policy
We offer worldwide shipping!
Standard: Delivery costs for all products are 9.99€. Shipping costs include postage and packaging.
Items are "ready to ship" items that can be shipped out within 3-5 business days. This will also be shown in each product's description.
You will receive a tracking number in 3-5 days, and the shipping timeframe will begin. If your tracking information shows that your package is "Pre Transit" or seems to be stuck, this is normal and not cause for concern. Your order will be delivered within the timeframe you selected. The estimated delivery times are as follows:
- Regular Shipping: Most countries will receive their orders within 10-15 business days.
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Location
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Estimated shipping time for Regular Shipping |
| United States | 10-20 Business days |
| Australia, France, Germany, United Kingdom | 10-15 Business days |
| Europe | 10-15 Business days |
| Mexico, Central America, South America | 10-15 Business days |
| Canada | 10-15 Business days |
Is there any delivery guarantees?
The delivery time for Regular Shipping is estimated at 10-15 business days for most countries. If 30 days have passed with no updates on your provided tracking information, please contact us at weiso.eu@gmail.com with your order number.
Customers are responsible for ensuring that they enter the correct delivery address. If an incorrect address is entered, we cannot reimburse you if your order does not make it to you.
Please note that customers are responsible for collecting their packages once they arrive at the destination. If a package is not picked up and is returned to us, the customer will be responsible for covering the cost of reshipping the order.
Once you place your order, we immediately begin processing it in our inventory, so it is not possible to cancel orders. Please be sure that you are certain about your purchase before proceeding to checkout. If you need to make a change to the sizing of your order, please contact us as soon as possible and we will do our best to assist you.
If you have any other questions, please contact us through email or Instagram DM and we will do our best to help you.